Legal notice

LEGAL NOTICE

Effective Date: 04/08/2026
Website: www.thepittara.com

1. Business Information

www.thepittara.com is owned and operated under the brand name The Pittara.

Email: support@thepittara.com
Phone/WhatsApp: 9958316461

2. Acceptance

By accessing this website, creating an account or placing an order, you agree to comply with this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy and Return, Replacement and Refund Policy.

Do not use the website or place an order if you do not agree with these terms.

3. Intellectual Property

The Pittara name, logo, designs, prints, artwork, photographs, videos, graphics, product descriptions and website content are owned by or legally licensed to The Pittara.

No content may be copied, reproduced, modified, distributed, resold or commercially used without prior written permission from The Pittara.

Purchasing a product does not transfer ownership of its design or intellectual-property rights.

4. Website Information

We take reasonable care to keep product descriptions, prices, measurements and availability accurate. However, minor typographical, technical or display errors may occur.

The Pittara may correct errors, update information, cancel affected orders or withdraw products. Where payment has been collected for a cancelled order, the amount will be refunded.

5. Product Disclaimer

Colours may vary slightly because of lighting, photography and screen settings. Minor differences in print placement or garment measurements may also occur.

These normal variations will not constitute defects unless the product is materially different from its description or applicable size chart.

6. Prohibited Conduct

Users must not:

  • Copy or misuse The Pittara’s designs or content;

  • Attempt to disrupt or gain unauthorised access to the website;

  • Submit false information or use unauthorised payment details;

  • Abuse discounts, refunds, replacements or promotional offers;

  • Place fraudulent orders; or

  • Use the website or products for unlawful commercial activity.

The Pittara may suspend access, cancel orders and take legal action where misuse is reasonably suspected.

7. External Services

Payments, order fulfilment, communication and delivery may involve independent service providers.

The Pittara is not responsible for third-party websites or services outside its reasonable control. However, this does not limit The Pittara’s obligations to customers under applicable Indian law.

8. Liability and Consumer Rights

The Pittara will not be liable for indirect or consequential losses arising from website interruption, unauthorised use, customer error or circumstances beyond its reasonable control, except where liability cannot legally be excluded.

Nothing in this notice excludes or restricts any mandatory right available under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 or other applicable Indian law.

9. Governing Law

This website and all transactions conducted through it are governed by the laws of India.

Subject to the jurisdiction of competent consumer authorities and any mandatory legal forum, disputes will be subject to the courts having lawful jurisdiction at [City, State].

10. Legal and Grievance Contact

For legal notices, intellectual-property complaints, consumer grievances or website concerns, contact:

Grievance Officer
Brand: The Pittara
Email: support@thepittara.com
Phone/WhatsApp: 9958316461
Working Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. IST

Consumer complaints will be acknowledged within 48 hours, and The Pittara will endeavour to resolve them within one month.